At Dream Home Renovations, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our remodeling services.
By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.
We collect personal information to better serve our clients and provide accurate project estimates and communication.
Information you may provide includes:
Personal details: Name, phone number, email address, and home address
Project information: Type of service requested (e.g., kitchen remodel, bathroom renovation, full home remodeling)
Communication records: Messages, inquiries, or feedback sent through our contact forms or email
Payment information: When applicable, we may collect billing or payment details through secure, encrypted systems
We only collect information that is necessary for business operations, marketing communication, or improving user experience for homeowners across California.
Dream Home Renovations uses the collected information to:
Communicate with clients about projects and services
Provide accurate quotes, consultations, and scheduling updates
Improve our website, user experience, and marketing efforts
Send updates or promotions (only with your consent)
Comply with legal obligations or resolve disputes
For example, if you request a consultation for bathroom remodeling or kitchen renovation, we use your contact information solely to follow up and schedule the appointment.
We do not sell or share your personal data with third-party marketers.
We respect your privacy and only share personal information under limited circumstances:
Service providers: Trusted third-party partners who assist in website hosting, marketing, or project logistics — all bound by confidentiality agreements.
Legal compliance: When required by law or to protect our company’s rights and safety.
Client consent: If you explicitly authorize us to share your information for specific purposes.
All third-party partners we work with — including those supporting projects— adhere to strict privacy and data protection standards.
Our website may use cookies and analytics tools to improve performance, track user activity, and enhance visitor experience.
Cookies help us understand how visitors use our site, allowing us to make improvements that better serve homeowners seeking remodeling services.
You can disable cookies through your browser settings, but some website features may not function properly as a result.
We implement strong security measures to safeguard your personal information from unauthorized access, misuse, or disclosure.
Encrypted communication (SSL) is used for form submissions and payment transactions.
Access to personal data is restricted to authorized personnel only.
While we take every precaution, please note that no online transmission or storage system is 100% secure. We encourage clients to contact us directly for any security-related concerns.
We retain personal data only as long as necessary to fulfill the purpose for which it was collected — such as completing your home renovation project or maintaining customer service records.
After completion, non-essential information may be securely deleted or anonymized.
For ongoing clients or long-term projects, data may be stored longer to support warranties or future service requests.
Residents of California have the right to:
Request access to the personal data we hold about you
Request corrections or updates to your information
Opt out of marketing communications at any time
Request deletion of your data, subject to legal or contractual obligations
To exercise these rights, please email us at [email protected] with the subject line “Privacy Request.” We’ll respond promptly in accordance with California Consumer Privacy Act (CCPA) guidelines.
Our website may include links to third-party websites (such as material suppliers or partners).
Dream Home Renovations is not responsible for the privacy practices or content of these external sites. We encourage clients to review those websites’ privacy policies before providing any personal information.
Our services are intended for adults and homeowners. We do not knowingly collect personal data from anyone under 18. If we learn that a minor’s information has been submitted, it will be deleted promptly.
Dream Home Renovations may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes indicates your acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
📧 Email: [email protected]
📞 Phone: 818-912-7717
📍 Service Areas: Santa Clarita, Stevenson Ranch, Woodland Hills, Chatsworth, Northridge, Agoura Hills, Thousand Oaks & surrounding California communities
At Dream Home Renovations, your trust means everything to us. We’re committed to maintaining transparency, protecting your privacy, and delivering exceptional remodeling experiences across California.
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